Refund

Refund request

If your ticket turns out to be already used, expired or fraudulent, you can open a refund request. Here is the procedure.

1. 1

   First check your ticket on the activation page.

2. 2

   Gather your proof of purchase and your file reference.

3. 3

   Complete the request form below.

4. 4

   Our team replies within 24 to 48 business hours.